“OCx is unique in its ability to provide extensive, value-added services, insight and expertise to the national restaurant and retail verticals.” -Don Prismon, VP of MIS, Vicorp Restaurants, Inc.

Most companies can’t do what we do. This is because they did not, from the outset, establish a specific industry focus. Because we procure large telecom contracts for a limited number of large, national restaurant and retail clients, we were able to build a profitable business based on scale economies, the benefits of which are passed through to our clients via value-added TEM and support services.

OCx streamlines the multi-vendor telecom environment by managing the entire telecom infrastructure, processes and administration. As a telecom agent, OCx receives a monthly residual commission on the products we sell. In turn, we provide provisioning management, TEM and inventory management, MACD and trouble escalation support for the products we help procure.

Procured services are contracted directly between you and the telecom carrier. OCx acts as the customer advocate, facilitating a mutually beneficial, win-win relationship between all parties. Find more info on our Frequently Asked Questions page >>

Telecom VAR Business Models	How They are Compensated
Telecom Agency Usually serves small companies. No specific industry focus	Consults, sells and helps deploy telecom products and services from telecom carriers (ILECs, RBOCs and CLECs). Some charge fees for services offered beyond telecom procurement. Limited extended service offerings.
Telecom Auditor Usually serves small to mid-size companies. No specific industry focus	Audits telecom bills and assists in recovery of overcharged or erroneously charged services. Fees include a percentage of the recovery, a flat fee or a combination of both.
Telecom Expense Management Company (TEM) Usually serves enterprise level (Fortune 500) companies. No specific industry focus	Broad category capturing many outsourced telecom services. Telecom expense management companies (TEM, TTCM) utilize software programs to manage inventories and invoicing. The cost for TEM services can run into the tens of thousands of dollars for enterprise clients.
OCx Serves mid-size and enterprise level companies in Restaurant and Retail verticals	Combines the best aspects of all business models, providing audit and recovery services, consulting services, contract negotiation, trouble support services and telecom cost management services FREE OF CHARGE. OCx is compensated by the telecom carrier if and when a customer procures telecom services through OCx.