casestudies

Testimonials

Client Testimonial - City of Lakewood

Testimonial Logo"A number of challenging surprises arose as we replaced a large PBX phone system that we tailored and pushed to its limits to serve our needs over a 20-year period. The OCX team as responsive working side by side with City staff and creative in solving problems that arose. Our employees across the entire City got to know and respect Kevin, Marci Umbarger and the entire OCX team. We think ShoreTel cannot have a finer local representative.." - Director, Information Technology Department

Client Testimonial - Red Robin

Testimonial Logo"Without OCx, I’d be bogged down in contract negotiations, provisioning and telecom minutia. Bottom line… OCx saves time and money -- a lot of money." - CIO

Client Testimonial - Village Inn, Bakers Square

Testimonial Logo"OCx has become part of our staff. They provide full time support for our objectives and our people and their attention to detail is phenomenal. I’m amazed by how they can consistently drive down telecom costs, so much so, that telecom is now our most effectively managed cost center. The best part is, they never send us a bill; and that’s a big relief when it comes to hitting our budgets." – VP of MIS

Client Testimonial - Black-eyed Pea

Testimonial Logo"When I took over operations, I was going to clean house of most of our vendors. But when I met with OCx, I had to think twice. Their recommendations and the price points were exactly what I was looking for.

As for their business model, I kept asking ... What’s the catch? It seems impossible that a company can do so much for its clients without billing them for their services. Then I started asking ‘why would I fire a vendor I don’t have to pay?’ Since that time, we’ve come to rely heavily on OCx – it’s nice to have such a strong relationship with fun, talented folks." - CFO

Client Testimonial - Noodles & Company

Testimonial Logo"Dealing with telecom carriers is brain damage! I really don’t want to deal with telecom, especially when it comes to new store openings, something we’re doing a lot of. OCx handles all the details for us, getting us up and running on time. It’s been a godsend." - CIO

Client Testimonial - Leslie's Swimming Pool Supplies

Testimonial Logo"OCx handles telecom provisioning for new store openings and they support all our existing stores. What I really like about OCx…what’s different, is that they never pressure me like other sales people do. Theirs is more of a consultative approach. They’re always available, and eager to give us good advice." - Systems Manager, Information Technology