services

Expense Management

Consider these facts:

  1. On average, telecommunications costs represent the 3’rd largest line item expense for most restaurant and retail enterprises.
  2. TEM is expensive. with software license fees close to $1 million among the Fortune 500, and outsourcing vendors charging fees of $7000 to $10,000 per month, it is difficult for CFOs to sign off on TEM services.

Content ImageWouldn’t it be nice to eliminate the expense associated with telecom expense management? At OCx, we believe that YOUR cost saving should be just that -- YOURS. Managing telecom expense is at the heart of what we do, yet we are compensated for our services by our vendors. This way, OCx creates a true “win-win” between all parties.

Most TEM companies categorize TEM as: Contract management, procurement, billing and inventory management tied to carrier EPI’s, workflow and reporting engines. OCx, however, views TEM as touching each and every function in the telecom lifecycle, and most important, offloading day to day administrative telecom management functions.

  • Contract negotiation: We save our customers millions of dollars every year by ensuring the best rates.
  • Contract optimization: We make contracts perform for you with protective clauses and SLA management.
  • Bill reviews: OCx ensures that you are paying no more for services than your contract calls for through regular financial and bill reviews.
  • SLA management: OCx helps track and recover monies owed for broken SLA performance, maintaining the integrity of your contract.
  • Procurement services: We handle procurement and MACD management free of charge.
  • Project management: We take full responsibility for provisioning services and coordinating activities so you can attend to other, critical IT functions.
  • Inventory management: OCx provides web-based inventory tools that serve as a central repository for all telecommunications information, from contracts to IP addresses.
  • Trouble management: OCx serves as level 2 and level 1 help desk support for all circuits provisioned through us, and we keep you updated through trouble resolution.
  • Field technical services: OCx has a nationwide network of qualified field engineers to handle all remote network and telecom needs.
  • On-going telecom and business consulting: Recently, OCx identified an opportunity that saved our clients so much money that all of their network costs were offset. Read our Case Studies to find out more.

No other company in the telecom space offers so many professional and value-added services free of charge to its clients. Contact us today to find out how we might help you reduce your telecom costs and offload you telecom administration functions.